Click4Exports is a technology-driven global B2B marketplace that provides digital infrastructure to support supplier visibility, product and service showcasing, business discovery, professional communication, and overall marketplace functionality. Its role is to help buyers and suppliers find each other and communicate within a professional environment.

Click4Exports does not act as a buyer, seller, agent, broker, distributor, financial institution, insurer, logistics provider, inspection authority, certification authority, or guarantor of any transaction. All commercial matters, including product suitability, quality, specifications, pricing, quotations, negotiations, contracts, payments, delivery, warranties, and regulatory compliance, remain directly between the businesses involved. Understanding this neutral role helps you use the platform effectively and make informed business decisions.

No. Click4Exports is a neutral marketplace that facilitates business discovery and professional communication. It is not a party to any agreement between businesses and does not participate in or guarantee transactions.

This means responsibilities such as agreeing terms, confirming specifications, arranging payment, managing delivery, and handling after-sales matters rest with the buyer and supplier involved. Because Click4Exports does not act as a buyer, seller, agent, broker, or guarantor, we strongly recommend conducting your own due diligence, verifying business details, and documenting all terms in writing before entering into any agreement. This neutral structure gives both parties direct control over their commercial relationship while the platform focuses on enabling discovery and communication.

Yes. To help maintain a professional marketplace environment, Click4Exports may review, restrict, suspend, deactivate, or remove user accounts, company profiles, product or service listings, uploaded content, communications, or marketplace activities where appropriate. Such action may be taken where there are reasonable concerns regarding:

• Violation of platform policies or applicable laws.
• Fraud, deceptive behaviour, or misleading information.
• Intellectual property complaints or infringing content.
• Spam, misuse, or security concerns.
• Technical or operational requirements.

Any such action is handled according to applicable platform terms, policies, and legal requirements. Maintaining accurate, lawful, and policy-compliant information helps ensure uninterrupted use of the platform.

As a supplier, you are responsible for ensuring that all information you submit to Click4Exports is accurate, complete, current, lawful, and properly authorised. This includes:

• Company details and contact information.
• Product descriptions and service information.
• Images, videos, logos, and trademarks.
• Certifications, licences, and compliance declarations.
• Quality claims, achievements, and promotional statements.

Suppliers must not upload false, misleading, deceptive, infringing, unlawful, or unsupported information. Click4Exports may implement processes intended to maintain marketplace quality but does not guarantee that all user-provided information, listings, certifications, requirements, or communications will always be accurate, complete, current, or suitable for every business purpose. Buyers may independently verify these details before doing business.

You should upload only content for which you hold the necessary rights, permissions, licences, or authorisations. This applies to product images, company logos, brand names, trademarks, copyrighted materials, documents, certificates, and marketing materials.

Using content you are not entitled to use may infringe the rights of others and is not permitted on the platform. Click4Exports may remove, restrict, or take appropriate action regarding content that may violate intellectual property rights, applicable laws, or marketplace policies. Ensuring that your uploaded content is genuine and properly authorised helps maintain trust and protects both your business and the wider marketplace. Responsibility for the content you provide remains with your business as the supplier.

Click4Exports aims to maintain a trustworthy marketplace environment and may implement reasonable measures intended to improve platform safety and quality. These efforts support a more professional experience for buyers and suppliers.

However, Click4Exports cannot guarantee that every user, business profile, product listing, inquiry, communication, or commercial interaction will be genuine, accurate, suitable, or free from risk. For this reason, businesses should conduct independent due diligence before making payments, accepting orders, sharing sensitive information, entering contracts, shipping goods, providing services, or making business commitments. Combining the platform's professional environment with your own careful business practices supports safer, more informed trade.

Trading safely begins with informed decision-making and appropriate due diligence. Before doing business, take reasonable steps to protect your interests. Recommended practices include:

• Verify business details and confirm important information independently.
• Be cautious with sensitive information and unusual requests.
• Confirm key terms in writing before any commitment.
• Exercise appropriate judgment before advance payments or financial commitments.
• Keep clear records of communication and agreements.

If you suspect fraudulent or deceptive behaviour, avoid proceeding until you have verified the business thoroughly, and you can report your concern to the Click4Exports support team. Because the platform is not a party to transactions, exercising caution and following safe business practices are the most effective ways to reduce risk before entering any agreement.

Click4Exports does not process, hold, control, or guarantee payments between businesses. Payment arrangements are made and agreed directly between the buyer and supplier, and the platform is not a financial institution or payment processor.

Before transferring funds or making financial commitments, you should independently verify business identity, banking information, payment instructions, contract terms, and commercial commitments. Click4Exports does not guarantee payment security, payment recovery, creditworthiness, financial capability, or transaction completion between users. Agreeing clear payment terms in writing and following safe financial practices helps protect your business. Because payments are handled outside the platform, careful verification before any financial commitment remains essential.

Click4Exports values professional and trustworthy business communication. Information you provide, such as profile, product, and communication details, is used to support business discovery and connect you with relevant businesses on the platform.

For complete and accurate details about how your information is collected, used, and managed, please refer to the platform's privacy policy and related terms. When communicating with other businesses, we recommend sharing only the information necessary for your business purpose and handling exchanged information responsibly in accordance with applicable privacy and data protection requirements. Reviewing the platform's official policies helps you understand how your information is handled and supports responsible data sharing during business communication.

If you have a question or need assistance, you can reach the Click4Exports support team through the contact or support options available on the platform. When contacting support, share clear details about your question or concern so the team can assist you efficiently.

Support can help with platform-related matters such as using features, managing your profile, or understanding how the marketplace works. Please note that Click4Exports is a business discovery and communication marketplace, so commercial matters, negotiations, and transactions are handled directly between buyers and suppliers. For the most accurate contact details and support hours, refer to the contact section of the platform. The support team aims to provide professional and helpful assistance with platform-related concerns.

Like any digital platform, Click4Exports may occasionally be unavailable or experience temporary interruptions. This can happen due to factors such as:

• Scheduled maintenance or routine platform updates.
• Software upgrades and improvements.
• Security incidents or protective measures.
• Technical failures or unexpected issues.
• Third-party service dependencies outside the platform's direct control.

Click4Exports aims to provide a reliable experience but does not guarantee uninterrupted, error-free, or continuous access at all times. We recommend that suppliers maintain their own copies of important business records, communications, and documents. If you experience a technical issue, you can contact the Click4Exports support team for assistance with platform-related matters.

Yes. As a technology-driven marketplace, Click4Exports may update or evolve its features, tools, services, verification systems, membership plans, and policies from time to time. These changes help the platform stay current and continue serving buyers and suppliers effectively.

Such changes may occur because of technology improvements, operational requirements, legal or regulatory requirements, security considerations, or business needs. Where changes are made, the latest applicable platform information and policies shall apply. We recommend reviewing the relevant sections of the platform periodically so you stay informed about current features and policies. Click4Exports remains a neutral marketplace that facilitates business discovery and professional communication throughout any such updates.

Businesses using Click4Exports remain responsible for understanding and complying with the laws and regulations that apply to their activities. Because trade can involve domestic and international requirements, suppliers should consider matters such as:

• Export controls and import regulations relevant to their products.
• Product standards and required documentation.
• Taxation requirements applicable to their business.
• Customs obligations for cross-border trade.
• Other regulatory requirements in the relevant jurisdictions.

Click4Exports is a neutral marketplace and is not a regulatory, customs, taxation, or certification authority. It does not manage or guarantee compliance on behalf of any business. We recommend seeking appropriate professional advice and confirming applicable requirements directly, as responsibility for regulatory compliance rests with the businesses involved.

Yes. To deliver a modern marketplace experience, certain platform functions may depend on third-party services and technologies. These may include:

• Email services used for notifications and communication.
• SMS or other communication services.
• Analytics services that support platform functionality.
• Cloud infrastructure that hosts platform operations.
• Artificial intelligence technologies and other external service providers that support certain platform functions.

Because some functions rely on external providers, their availability, performance, or functionality may be subject to external limitations or separate terms. Click4Exports aims to work with reliable services but does not control third-party systems and cannot guarantee their continuous or error-free operation. This reliance supports platform functionality while certain aspects remain outside the platform's direct control.

Click4Exports may use automated systems, algorithms, and artificial intelligence to support various parts of the marketplace experience. These technologies may assist with functions such as:

• Search and matching of relevant results.
• Recommendations and related suggestions.
• Categorisation of products, services, and listings.
• Content processing and general marketplace functionality.

These automated technologies are intended to support platform functionality and the discovery experience. However, they do not guarantee search rankings, visibility, buyer engagement, inquiries, orders, revenue, or business success. Actual outcomes depend on many factors, including profile quality, product information, category relevance, buyer behaviour, competition, and marketplace activity. Click4Exports remains a neutral marketplace that supports discovery and professional communication.

Suppliers may choose to close their account, and in certain situations an account may be deactivated in line with applicable platform terms. In either case, closure or deactivation typically affects your presence and access on the platform.

When an account is closed or deactivated, your profile visibility and access to certain features may be limited or removed. Information associated with the account may be retained, deleted, anonymised, or otherwise handled according to the platform's applicable policies, data retention practices, and relevant legal obligations. If you wish to close your account or have questions about deactivation, please refer to the relevant platform terms or contact the Click4Exports support team. We also recommend keeping your own copies of important business records before any account closure.

Disputes between buyers and suppliers are the responsibility of the parties involved. These may include disagreements relating to:

• Product quality or specifications.
• Delivery issues or timelines.
• Payment disagreements.
• Contract or warranty disputes.
• After-sales matters.

Click4Exports facilitates business discovery and professional communication but generally does not act as a mediator, arbitrator, judge, or decision-maker in commercial disputes, unless explicitly stated under separate policies or applicable procedures. Because agreements, payments, and deliveries are arranged directly between businesses, related disputes should be resolved between them. To reduce the risk of disputes, we recommend conducting due diligence, verifying details, and documenting all terms in writing before entering any transaction.

No. Information provided through Click4Exports, including help articles, FAQs, educational resources, marketplace insights, and any AI-generated assistance, is intended as general guidance only. It is designed to help you understand and use the platform more effectively.

Such information should not be treated as legal, financial, tax, accounting, export, import, investment, or other professional advice. Business circumstances vary, and general guidance may not apply to every situation. We recommend seeking independent professional advice where appropriate before making important business, legal, financial, or compliance decisions. Click4Exports remains a neutral marketplace that supports discovery and communication, while professional decisions remain the responsibility of the businesses involved.

Businesses may choose to continue communication or complete transactions through channels outside the platform, such as email, phone, or messaging applications. When you do so, it is important to maintain the same careful business practices you would use within the marketplace. We recommend:

• Independently verifying business identity and important details.
• Following safe payment practices before transferring funds.
• Reviewing contracts and terms carefully before committing.
• Conducting appropriate due diligence on the other party.
• Keeping written records of agreements and communication.

Once businesses communicate or transact outside the platform, they remain responsible for their own commercial decisions, verification, documentation, payments, and agreements. Click4Exports facilitates initial business discovery and platform-based communication but is not a party to interactions, negotiations, agreements, or transactions conducted outside the platform.